Privacy Policy

1. Your Privacy, Our Priority

At Passion Coachhub Private Limited referred to as "we," "our," or "us", who operate  VibeThread, we regard your privacy as a key responsibility. This Privacy Policy is here to help you understand how your data is handled when you interact with our platform.

By continuing to use our services, you’re letting us know that you’re okay with how we manage and protect your information. We encourage you to read through this to stay informed and confident.

2. What Information We Gather

To make your experience smoother, we may collect a few basic details like your name, email address, contact number, and delivery address.

In addition, we also collect some technical details like which device you’re using, the browser type, time spent on our pages, and how you navigate the website.

Every bit of information collected is purposeful and relevant. We never gather excessive or sensitive data unless it’s necessary to provide a better service experience.

3. How Your Data Helps You

The information we collect is used to make your experience seamless. This includes account creation, order updates, support services, and essential notifications.

Understanding how users interact with our website also allows us to improve its design, speed, and user interface.

We always align our practices with privacy regulations, and we never misuse or sell your data to unrelated parties.

4. When and Why We Share Information

Your information is only shared with trusted partners who help us run the website or deliver services to you efficiently. These partners follow strict confidentiality and privacy protocols.

We do not sell or give away your personal data to unknown third parties. Any sharing is limited, purposeful, and monitored for compliance with Indian data protection laws.

5. Cookies and Tracking Tools

To improve your experience, we may use cookies or similar technologies that help remember your preferences and boost performance across devices.

These tools also help us understand general user behavior so we can improve navigation and content quality.

You are always in control and can adjust your browser or device settings to limit or turn off these tools. Your choice is respected, and you can continue using the site without accepting them.

6. How We Keep Your Data Safe

We use secure systems and regularly updated technologies to store and protect your personal information.

Our internal teams are trained in data safety practices and we monitor our systems to prevent unauthorized access or misuse.

Security is a top priority and we do everything we can to keep your data protected while ensuring uninterrupted service.

7. How Long We Keep Your Data

We keep your personal information only for as long as it’s needed to fulfill the reasons mentioned in this policy. Generally, this time period ranges between 8 to 12 months from your last activity with us.

This helps us support your future interactions better and meet any legal or operational requirements. After that, your data is securely deleted unless a longer storage time is required by law.

If you would like your data to be removed sooner, you can request deletion at any time and we’ll process it as per our internal privacy standards.

8. Your Rights and Preferences

You have full control over your personal information. If you wish to view, update, or remove any data we hold, we make that process simple and quick.

You can also opt out of receiving marketing or promotional content at any time. Your choices are always respected and prioritized.

We are committed to keeping you informed and supported, so feel free to reach out with any privacy-related questions.

9. For Users Under 18

Our platform is intended for users who are 18 years or older. We do not knowingly collect personal data from individuals under this age limit.

If we become aware that a minor has shared their information, we will delete it immediately. We also recommend that parents or guardians guide minors when using online platforms.

10. Need Help? Contact Us

We’re here to assist you with anything related to your experience on  VibeThread. Whether it’s a question about your order, an account concern, or anything else, feel free to reach out.

Please include your name, contact number, and a short message so we can get back to you quickly and effectively.

Email: passioncoachhubprivatelimited@gmail.com / passioncoachhubauthorizes@gmail.com

We appreciate your trust and are always happy to hear from you.